Privacy Policy

ISAD Solutions Inc. Privacy Policy

ISAD Solutions Inc. is committed to protecting the confidentiality and security of personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

Privacy Officer

The privacy officer responsible for the protection of personal information is: Luisa Dodaro, Associate

Address: ISAD Solutions Inc.1001 Lenoir Street, Suite C-210, Montreal, Quebec (H4C 2Z6)

email:  privacy@isadsolutions.com

phone:  514-875-6353

Personal Information Collected

ISAD collects personal information necessary for business activities that is provided to us on a voluntary basis via email inquiry, phone or forms on website.  This information may include the following:

·       Name and Title of

·       Company name

·       Company Address

·       Email address

·       Telephone number

·       Information relevant to the inquiry

Purposes of Use

Personal information provided to us is used solely for the following purposes:

·       Respond to inquiries and provide requested products and services

·       Improve products and services offered

·       Communicate with users

·       Fulfill or comply with a legal obligation

Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this policy, except where otherwise permitted or required by law.  ISAD will not knowingly collect information from children or persons under the age of 16 without consent of parent or guardian.

Sharing of Information

We may share your personal information with third party companies and individuals to facilitate the provision of our service or to provide the service on our behalf.  These third parties have access to your personal information only to perform these services on our behalf and are required to protect the confidentiality of the information.  Third parties can include service providers and partners who assist in providing services such as hosting, websites, email platforms and applications.

External Links

Our website contains links to other sites that we do not operate.  We are not responsible for the privacy practices of external websites. We strongly recommend that you review the privacy policy of each site that you visit before providing any personal information. 

Storage and Security

Personal information is stored on secure servers and protected by appropriate administrative, technical, and physical safeguards.  Despite all these measures, it is important to note that no method of data transmission or storage can be guaranteed to be completely secure. As a result, ISAD cannot guarantee the absolute security of any personal information transmitted to us and the user does so at their own risk.  In the event of a security breach or if a user has concerns about the security of their personal information, please contact the privacy officer immediately.

Retention

Personal information is retained only as long as necessary for the purposes identified or as required by law.

Rights of Individuals

Under Quebec Law 25, individuals have the right to:

·       Access the personal information we hold about you

·       Request correction of inaccurate information

·       Request deletion of personal information (right to erasure)

·       Request data portability

·       Withdraw consent

·       Lodge a complaint if you believe your rights have been violated

Requests may be submitted to the privacy officer listed above.

Cookies

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. Users may configure their browser to refuse cookies.

Confidentiality Incident

In the event of a confidentiality incident presenting a risk of serious harm, affected individuals will be notified in accordance with applicable laws.

Policy Updates

This policy may be updated from time to time. The latest version will always be available on our website.

This policy was last updated in March 2026.